Privacy Policy

How we collect, use, and protect your information

Last Updated: March 15, 2024

This Privacy Policy describes how CS Gaming Hub ("we," "us," or "our") collects, uses, and shares your personal information when you visit our website at csgaminghub.com (the "Site"). Please read this Privacy Policy carefully to understand our practices regarding your personal data.

1. Information We Collect

1.1 Personal Information

We may collect the following types of personal information when you interact with our Site:

  • Contact Information: Name, email address, phone number, and mailing address when you contact us or subscribe to our newsletter.
  • Account Information: Username, password, and profile details if you create an account on our Site.
  • Communication Data: Information you provide when contacting us through our contact forms, email, or other communication channels.
  • Transaction Information: Payment details, purchase history, and billing information if you make purchases through our Site.

1.2 Automatically Collected Information

When you visit our Site, we automatically collect certain information about your device and browsing actions, including:

  • Device Information: IP address, browser type and version, operating system, device type, and other technical identifiers.
  • Usage Data: Pages visited, time spent on the Site, referring websites, clickstream data, and other browsing behavior.
  • Location Data: General geographic location based on your IP address.

2. How We Use Your Information

We use the information we collect for various purposes, including:

2.1 Providing and Improving Our Services

  • Delivering the content and services requested by you
  • Personalizing your experience on our Site
  • Maintaining and improving the functionality and security of our Site
  • Developing new features, products, and services

2.2 Communication

  • Responding to your inquiries, comments, or concerns
  • Sending you newsletters, updates, and marketing communications (with your consent)
  • Providing administrative information related to your account or our services
  • Notifying you about changes to our policies or services

2.3 Analytics and Research

  • Analyzing usage patterns and trends to better understand how users interact with our Site
  • Conducting research and analysis to improve our content and services
  • Generating aggregated, non-identifying statistics about the use of our Site

2.4 Legal and Security Purposes

  • Detecting, preventing, and addressing technical issues, fraud, or illegal activities
  • Protecting our rights, property, and safety, and those of our users or others
  • Complying with legal obligations and enforcing our terms and policies

3. Cookies and Similar Technologies

3.1 What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help websites remember your preferences and improve your browsing experience. We use cookies and similar technologies (like web beacons and pixels) to enhance your experience on our Site.

3.2 Types of Cookies We Use

  • Essential Cookies: These cookies are necessary for the Site to function properly. They enable basic functions like page navigation and access to secure areas of the Site.
  • Preference Cookies: These cookies allow our Site to remember choices you make (such as your language preference or font size) to provide a more personalized experience.
  • Analytics Cookies: These cookies help us understand how visitors interact with our Site by collecting and reporting information anonymously. We use Google Analytics to analyze the use of our Site.
  • Marketing Cookies: These cookies are used to track visitors across websites. They're used to display ads that are relevant and engaging for individual users.

3.3 Managing Cookies

You can control and manage cookies in various ways. Most web browsers allow you to manage your cookie preferences. You can:

  • Delete cookies from your device
  • Block cookies by activating settings on your browser that allow you to refuse all or some cookies
  • Set your browser to notify you when you receive a cookie

Please note that if you choose to block or delete cookies, you may not be able to access certain areas or features of our Site, and some services may not function properly.

4. Sharing Your Information

We may share your personal information with the following categories of recipients:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Website hosting and maintenance
  • Email delivery services
  • Analytics providers
  • Payment processors
  • Customer support services

These service providers are authorized to use your personal information only as necessary to provide these services to us and are required to maintain the confidentiality and security of your data.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information.

4.4 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

  • Access: You have the right to request copies of your personal information that we hold.
  • Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Erasure: You have the right to request that we erase your personal information under certain conditions.
  • Restrict Processing: You have the right to request that we restrict the processing of your personal information under certain conditions.
  • Object to Processing: You have the right to object to our processing of your personal information under certain conditions.
  • Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within the timeframe required by applicable law.

5.1 Marketing Communications

You can opt out of receiving marketing emails from us by clicking the "unsubscribe" link in the footer of any marketing email you receive from us. Even if you opt out of marketing communications, we may still send you service-related communications.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need to use your information, we will remove it from our systems or anonymize it so that it no longer identifies you.

8. Children's Privacy

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information from our systems.

9. Third-Party Links

Our Site may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit.

10. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. We have implemented appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

CS Gaming Hub
120 Connor Burgs
Janeport, TW12 2RA

Email: info@csgaminghub.com
Phone: +444554119157